Membership

Billing and cancellation.

How membership is charged, how to stop it, and what happens either way.

How does billing work?

Open Bed Co memberships are billed on a recurring basis according to the membership plan selected at checkout.

Monthly and annual memberships are billed each month or year on the same calendar date as the original purchase date, unless otherwise stated during checkout.

If you select a special member, partner, or promotional rate, the billing terms for that offer will be shown at the time of enrollment.

When will my first payment be charged?

Your first payment is charged at the time you complete checkout, unless a different start date, trial period, or promotional billing term is clearly stated during enrollment.

Is membership billed automatically?

Yes. By enrolling in an Open Bed Co membership, you authorize recurring billing using the payment method provided at checkout.

Your payment method will be charged automatically based on the billing cycle connected to your membership plan.

Can I cancel my membership?

Yes. Members may cancel their membership at any time through their account settings or by contacting the Open Bed Co support team.

Cancellation stops future billing. It does not automatically refund previous payments.

What happens after I cancel?

Once your cancellation is submitted, your membership will remain active until the end of your current billing period, unless otherwise stated.

After your billing period ends, access to paid member areas, resources, events, and community spaces connected to your membership may be removed.

Do you offer refunds?

Open Bed Co memberships are generally non-refundable once payment has been processed.

Because membership provides immediate access to community spaces, resources, events, and network benefits, payments already made are not automatically refunded when a member cancels.

If you believe there was a billing error, please contact the Open Bed Co team so we can review the issue.

What if my payment fails?

If a payment fails, the system may attempt to process the payment again. You may also receive a reminder to update your payment method.

If payment is not successfully completed, your membership access may be paused or canceled until your billing information is updated.

Can I change my membership plan?

If multiple membership options are available, you may request to upgrade, downgrade, or change your plan by contacting the Open Bed Co team.

Plan changes may affect your billing amount, access level, and available membership benefits.

What happens if I cancel a special founding member rate?

If you cancel a special founding member or promotional rate, that rate may no longer be available if you decide to rejoin later.

Future membership would be subject to the rates and terms available at the time of re-enrollment.

How do I update my payment method?

You can update your payment method through your account settings or by following the billing update link provided by the platform.

If you need help locating your billing settings, contact the Open Bed Co support team.

Who do I contact for billing questions?

For billing questions, payment issues, cancellation support, or membership changes, please contact info@openbedco.com.

Please include your full name, account email address, and a short description of the issue so we can assist you more quickly.

Billing is handled on the membership platform. These terms cover the membership itself and do not change anything agreed separately with a chapter, partner or sponsor.